Resources
We’re always happy to help answer any questions you may have. Just reach out to us here to ask a specific question or set up a time to chat!
We know that well-informed in your decision-making process can help offer peace of mind that you’ve arrived at the best choice for you and your loved ones.
As you make your decision regarding in-home care, you may find the following links and resources helpful:
Alzheimer’s Association
Frequently Asked Questions
Q: My family is being discharged from the hospital, how soon can we get started?
A: Typically we like to have a 7-10 day window of time so that we can complete all of our intake paperwork, do an assessment of your loved one and choose the perfect caregiver for YOUR family member. In an emergent situation this time can be escalated so please call us to discuss.
Q: How do you screen your caregivers?
A: We have 5 step hiring process to insure our staff is competent but has a history of excellence with in-home care: Initial phone screen, 2 rounds of Interviews with the final being the Director of Care, Reference checks both personal and professional and final BOTH a National background check as well as a drug screen.
Q: Do you have a minimum amount of time that you will come out and care for my loved one?
A: Yes- we have a 4-hour minimum to any day or time but we do not have a minimum on the number of days.
Q: Are you insured and bonded?
A: Yes, we are both insured and bonded.
Q: Do your caregivers have experience with Alzheimer’s and/or Dementia?
A: Yes, all of our caregivers have hands-on experience with Alzheimer’s and Dementia AND we complete additional training in both subject matters. We also partner directly with the Alzheimer’s association to ensure we are providing the very best in care.
Q: Do you accept insurance for in-home care?
A: Yes we accept most Long-term care policies.
Q: Will my loved one have the same caregiver each time?
A: It is our goal to have a few amounts of people in and out of your home. Especially with Alzheimer’s and Dementia patients they need to develop a bond and trust with their caregiver. Obviously, when doing 24-hour care this makes it a bit more difficult but we do offer some unique things to help ensure that there are fewer caregivers in each home.